| Call Me By Your Hall - Lil Nas X | Duty Baby One More Time - Britney Spears | Big Girls Don't Crisis - Fergie |
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What is BLT - Building Leadership Team!
NOT the Bacon, Lettuce and Tomato but the
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Who are the Pro Staff On Duty & Admin On Duty ?
(Phone Etiquette)
2 RLHS Representatives and 1 Higher Representative available to assist with crisis on a given day
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What are the ABCs of Crisis Response?
Assess, Backup, Calm & Disperse/De-escalate/De-Brief are knowns as
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What are RLHS' Values?
Learning, Innovation, Inclusive Community, Wellness and Student Centered Philosophy
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What is 5 PM - 9 AM?
(Bag Pick Up, Time & Locations)
SA On Duty Shift Time Frame
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What is the CRC - Crisis Response Counselor?
Acronym used for a Counselor available 24/7 to speak with and assess a given situation
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What is Quality Customer Service?
The assistance and/or advice provided to those corresponding in person or via phone with RLHS representative, SAs, BLT, etc.
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What are Community Walks/Rounds?
(0 in Grad; 2 in Weinstein)
A brisk stroll or two through the hall where one may assist with lockouts, shut down open lounges/classrooms and document unusual activity or things that seem out of place
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Who are Back Up?
Other SAs in hall
Pro-Staff/Admin On Duty CRC Medic On Call Public Safety and 911 |
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What is 4 WSV & 2 Towers in Weinstein?
Number of buildings that make up WSV & Number of Towers in Weinstein
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What is the Duty Log/Report?
A report sent to the BLT and team daily, no later than 9 AM
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What is an Incident Report?
A clear and concise report of a situation submitted via advocate no more than 24 hours after the situation occurred or 9 AM for emergencies.
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What is Confidentiality?
Utilizing sensitivity with information and access shared on a need to know basis only
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What are SA Expectations While On Duty?
*Upholding and enforcing RLHS & NYU policies.
*Documenting violations, emergency or unusual circumstances in the hall *Communicating with Pro-Staff for medical and mental health incidents *Not under the influence, alert and available to quickly assess and respond to emergency situations |
What are Facilities Issues?
Elevator, Power and Cable outages
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