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QA INTOWN VS UPTOWN
100
What is an assurance phrase
"Id be happy to assist you with that"
100
What are some amenities that Uptown Hotel has but not Intown. List 3
24 HR GYM
24 HR front desk
Business center
On demand grocery
electirc car charger
meeting space
self serve food and convience store
free wifi
200
What is the correct way of recapping type?
Stating the monthy, weekly, or daily.
200
Which brand accepts pets
Uptown
300
How do you ask for the sale?
Can I go ahead and book this for you

Which of these options may i reserve for you
400
What is the proper way to mirror back dates of stay?
"So that was feb 10th checking out feb 17 for 7 nights correct?"
500
What is properly closing a call (steps)
ask for final assistance
thank the caller
state hotel name
phrase of expectation






Sabre

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