| QA | INTOWN VS UPTOWN |
|---|---|
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What is an assurance phrase
"Id be happy to assist you with that"
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What are some amenities that Uptown Hotel has but not Intown. List 3
24 HR GYM
24 HR front desk Business center On demand grocery electirc car charger meeting space self serve food and convience store free wifi |
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What is the correct way of recapping type?
Stating the monthy, weekly, or daily.
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Which brand accepts pets
Uptown
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How do you ask for the sale?
Can I go ahead and book this for you
Which of these options may i reserve for you |
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What is the proper way to mirror back dates of stay?
"So that was feb 10th checking out feb 17 for 7 nights correct?"
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What is properly closing a call (steps)
ask for final assistance
thank the caller state hotel name phrase of expectation |
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