This product category is the easiest of all to upgrade and preserve and increase your margin

The kind of person people we all like to talk to and be with

1924

Our new service manager's name

This tile is in inventory at a 60% margin and still a tremendous value

PRIDE
Preparation, relationship, interview, demonstrate, ending.

1967

The max length of time we should take to prepare a quote for a residential flooring customer

The best selling carpet style in the last year by quantity with 40,215sf delivered in the last year

"Treat every customer in a manner that they will do business with us for the rest of their lives"

Any commercial work that walks in or cold calls in should be directed to this group

The DISC category that that likes recognition, has high energy, tends to be impatient, isn't always structured, needs people and is emotional and fears conflict or social rejection

To be the leader in our industry through our tradition of honesty and fairness to customers, employees and business partners.

This form goes over expectations with the customer regarding what to expect during the installation process

The only stocking laminate NOT TO BE impacted by the last round of tariffs

“WE CARE”
We work to deliver a WOW
Community
Family
Integrity

Who we call after we send over a pick ticket to confirm receipt.