| The Basics | AWARENESS |
|---|---|
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What is the number you dial in case of an emergency
DIAL #911
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What is greet them
Employees should do this for every customer that walks in the door
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What is dual control?
2 people over-seeing a procedure or transaction
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What is alarms
Located at every CSR station
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What is lock their computer
Every employee should do this when walking away from their computer
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