| DESC Programs | Values and Beliefs | Operations | Abbreviations & What They Are | Policy and Procedure |
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What is SAGE?
This program is considered an out-patient mental health program. It consists of CMs, psychiatrists, and nurses and serves adults over the age of 18 with obtaining and maintaining housing, improving clinical and social stability, and encouraging their level of independence and self-sufficiency
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Housing and Health to End Homelessness.
This is DESC's "Tagline" or the phrase that is associated with our logo.
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What is Special Exceptions?
This is where belongings go when a client is transported to the hospital.
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What is the Bar Review Committee - both an actual committee, and the designation we use to determine a client needs to attend the committee before they can be reinstated
BRC
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What is Inform your supervisor. If your supervisor is not present, call the after hours phone.
This is the first action you take when you think you've been stuck by a needle at work.
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What is HOST?
This program works with vulnerable members in and around our community who are suffering from severe and persistent mental illness. Their outreach team is sited at the Main Shelter.
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What is a Low Barrier Shelter?
This type of shelter balances the needs of the community with the needs of an individual. It considers all aspects of a client before accepting or denying someone services. We are considered this type of shelter.
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What is the Nurseline?
This is the resource we can use to assist us with low-acuity illnesses and injuries when we don't believe calling 911 is appropriate.
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What is an Extraordinary Occurrence Report - this is the form we fill out in the event of major assaults, staff injury, client injury, overdose, death, medication error, auto accident, fire, major flood, significant property damage, and lost/stolen property.
EOR
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What is City Hall Park?
This is where staff is to gather in case of emergency evacuation of the building.
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What is PACT?
This is a national program that works with people who face serious mental illness with an intensive outreach and team-oriented model.
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What is Harm Reduction?
This philosophy and practice acknowledges the dignity and humanity of people who utilize drugs and alcohol by providing them with specific services in order to minimize the safety issues associated with the consumption of drugs and alcohol.
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What is the Afters Hours phone.
This is the phone that you call when an emergency happens on shift, or when you call out sick.
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What are Designated Crisis Responders - are the people who come to assess clients that we believe are a danger to themselves or others, and need to be detained for MH or SUD purposes. This is also the term we use at DESC to refer to the process of having someone detained involuntarily.
DCR
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What is one day?
This is the minimum number of days we must hold a client's belongings after they've been swept.
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What is COAT?
This program was developed to provide a myriad of services to individuals who are affected by legal competency services and the criminal justice system.
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What is Housing First?
This is a homeless assistance approach that prioritizes providing permanent housing to people experiencing homelessness, thus ending their homelessness and serving as a platform from which they can pursue personal goals and improve their quality of life.
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21 nights within 30 days.
This is the amount of time a client must stay at the shelter before being eligible for Shelter Case Manager services.
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What are the abbreviations for elderly, female, substance use disorder, developmental disability, medically compromised, and mental health. These are the reasons why we can open priority for a new client. * Bonus 100 pts - which option is not listed, because it does not get abbreviated on a facepage? *
60+, Fem, SUD, DD, Med, MH
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What is---
1. Call 911 2. Grab naloxone kit and AED 3. Give naloxone 4. Preform rescue breaths and CPR
This is the order of actions that should take place when administering Naloxone.
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What is SHARP?
This program is a team that provides outreach and engagement services to adults experiencing chronic homelessness and are living with co-occurring mental health and substance use issues.
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What is Trauma Informed Care?
This is a strengths based framework that is grounded in an understanding of and response to the impact of distressing and disturbing events that an individual faces throughout their lives. It emphasizes physical, psychological and emotional safety for both providers and clients.
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What is Write a Bug.
This action should take place when there is a leak, the elevator is down, or there is another issue with the building/facility.
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What is Supplemental Security Income - Disability income that is strictly needs based.
Social Security Disability Insurance - Allows workers who have become disabled to retire early, if they are not yet of retirement age. The amount is based off of the number of work credits an individual has received in their lifetime.
SSI and SSDI
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What is 10 days?
Scheduled PTO should be requested this many days in advance
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