| Participate and Commit | Actively Seek Resolution to Issues | Respect Other's Time | Communicate Openly | Practice, Recognize and Share These Principles |
|---|---|---|---|---|
|
What is: Come prepared to meetings.
Question: Why would you bring a laptop to a meeting?
|
What is: Confront difficult issues with a positive attitude.
Question: Why would you smile when things are very stressful?
|
What is: Respect personal and vacation time.
Question: Why would you check people’s calendars before scheduling a meeting?
|
What is: Share information freely and completely, as appropriate.
Question: Why should you share (instead of hoard) information with coworkers?
|
What is: Celebrate successes and recognize others contributions to the business.
Question: Why should we remember those who work when some of us do not have to?
|
|
What is: Think beyond your individual responsibilities and hold yourself accountable for the bigger picture.
Question: What is the purpose of trying to understand others' jobs?
|
What is: Take a team, problem-solving approach to finding a solution.
Question: Why involve several people if you have an issue?
|
What is: Be conscious of how much work you create for others.
Question: Why would you not ask the same person for help all the time but instead ask different people?
|
What is: Ask questions if you don’t understand.
Question: Why should you speak up and ask questions in meetings?
|
What is: Hold each other accountable and recognize others who demonstrate this principle.
Question: Why would you report someone practicing unsafe behaviors?
|
|
What is: Break down functional or business unit silos to drive results.
Question: Why would you seek expert opinions outside of your own department?
|
What is: Seek diverse points of view to yield a better result.
Question: Why would you include multiple people from varying departments and/or backgrounds in projects?
|
What is: Don't over-communicate by email or copy more people than necessary.
Question: Why would it be appropriate to limit the recipients in messages?
|
What is: Make sure to involve relevant stakeholders in decisions.
Question: How do you ensure every aspect of a project has been well planned and organized?
|
What is: Celebrate successes and recognize others contributions to the business.
Question: Why would you have a party for a colleague that was just promoted?
|
|
What is: Support and implement commitments/decisions that have been made by the organization.
Question: Why is your involvement in new product launches important?
|
What is: Bring difficult issues to the surface?
Question: Why is important to notify Quality of a concern associated with finished product compliance?
|
What is: Be conscious of how much work you create for others.
Question: Why would you ask how daunting a request for help will be?
|
What is: Speak up at the right time, before a decision is made.
Question: How do you ensure decisions are knowledgeable and well prepared?
|
What is: Care enough to confront, in a respectful and purposeful way, a team member who is not practicing these norms.
Question: Why should you take action if it seems a team member has forgotten about the Leadership norms?
|
|
What is: Avoid censoring different points of view.
Question: Why is it important to value unique contributions?
|
What is: Seek, or provide, clarity when it is lacking.
Question: Why would you ask for more information in order to make a difficult decision?
|
What is: Respect personal and vacation time.
Question: Why would you not include a team member on a call, when they are out of the office?
|
What is: Listen to understand, not to refute or defend.
Question: What should you do when you are discussing an issue with a colleague that has a differing point of view?
|
What is: Hold each other accountable and recognize others who demonstrate this principle.
Question: Why would you confront a team member that did not contribute to a project they were assigned to work on?
|
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