SBA PSP Small Business Lending Treasury Managment Resources/Products
100
Traditional SBA commercial real estate purchases require 51% owner occupancy.
For ground up construction loans, the requirement is 60% owner occupancy upon completion of the project, increasing to 80% by year 10

Lines of credit under $100,000 via Small Business Lending (Business Direct)
Generally used for business acquisition, working capital, purchase inventory, furniture, or fixtures
Describe the SBA express Loan Program
100
Returning a voicemail from a potential or existing customer would be considered direct contact, which is an exception. However, you would need to document the exception in CRMTools call notes.
Returning a prospect voicemail, do we need to scrub and/or obtain one-time consent?
100
Term Lending was not one of the core businesses we wanted to invest in the long-term. We are focusing on what we do best.
Why are we no longer offering Term Lending products?
100
Help maximize cash flow
Help drive efficiencies and improve operations
Help reduce risk – fraud protection
Help provide greater visibility into operations
What is the value Treasury Management can provide?
100
SBRB Portal -> Products & Services -> SBL Products ->Banker Resources -> Banker Rate Sheet
Where can you find updated BREF rates?
200
- Operate for profit
- Be engaged in, or propose to engage in business in the U.S.
- U.S. citizen and legal permanent resident
Personal guarantees for all >20% owners (SBA 7(a) and SBA Express)
What is the WF SBA Lending basic eligibility requirement?
200
An existing customer would be someone that has an SVP profile. If they do not have active products, they are not currently a customer.
What is an existing customer for us? What if they no longer have active products.
200
BusinessLine® line of credit
 Wells Fargo Small Business Advantage® Line of credit
Business Platinum, Business Elite Signature and Business Secured credit cards
 Commercial Real Estate loans and lines
 Practice Finance loans and lines of credit
 Prime Line of Credit
What other small business lending products can customers apply for during this time?
200
- Revenue growth pressures
- Acquiring or divesting a business
-Adding or changing accounting system
-Change in financial leadership
-Sustainability
What might indicate a customer may benefit from a Treasury Management needs assessment conversation?
200
Elite - <$40,000 in monthly spending
WellsOne - > $40,000 in monthly spending
Tell me a key difference between WF Business Elite Card vs WellsOne Commercial Card
300
We should be exploring refinances of existing 504 first trust deeds. There is no new SBA participation fee for these requests.
Encourage exploring outreach to existing 504 borrowers that don’t currently have their 504 with WF.
Refinancing existing 7a loans from another institution are extremely challenging and require SBA standard processing. These are discouraged.
SBA loan refinance to an SBA loan with us. What are the restrictions with us getting these done? Do refi's have the same 2.5-3% SBA fee?
300
Inbound/Outbound Contact
PSP
Consent or Exception
Phone # and Time
Method of interaction
Referral sent to partner
Info discussed
What should your call notes include?
300
– Small Business Lending is not bringing back the Equipment Express Loan or the Business Term Loan
Is SBL bringing back the equipment express loan?
300
Fraud Manager is a dashboard that empowers customers to protect their funds from potentially unauthorized checks and ACH debits

What is fraud manager?
300
- Up to 10 years with a fixed interest rate
- Fully amortized or graduated payment programs may be available
What terms (PF) are available for a practice startup loan?
400
Traditional SBA commercial real estate purchases require 51% owner occupancy.
For ground up construction loans, the requirement is 60% owner occupancy upon completion of the project, increasing to 80% by year 10
Can you address occupancy requirements for ground up construction?
400
You cannot use EPSS to scrub a list
When can you use EPSS?
400
1.25%
Debit Service Coverage for PF loan?
400
-Cash Vault, ACH (Debit),Merchant Services, On-balance stagecoach sweep, Wires (incoming), Desktop deposits, Lockbox
- Ensuring optimal use of payment services
- Separation of duties, controls, and security
- Maximizing liquidity and funds availability
- Business continuity
Name all the products TM provides for receivables?
All must listed to get full points.
400
It is changing from $40 to $25.
What is the monthly service fee changing to for the new Navigate Business Checking Account? What was it before?
500
Explain the difference between SBA 7a and SBA 504
SBA 7a - assist in acquisition, operation, or expansion. CRE, construction, or refinance

SBA 504- Purchase Large Machinery or Equipment for purchase or construction - Owner Occupied
Explain the difference between SBA 7a and SBA 504
500
=RIGHT(A1,LEN(A1)-2) OR =MID(D1,3,12) (Make sure cells are formatted in general and not text)
How do you remove the additional 1- on excel?
500
Put almost everything
Do we require an assignment of life insurance?
500
- Ensuring optimal use of payment services
- Separation of duties, controls, and security
- Maximizing liquidity and funds availability
- Business continuity
What do businesses care about?
500
May provide up to 50% of prior year’s gross revenues or $500,000, whichever is less
What does the Practice Equity Loan provide?






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