Basic Rules and Consequences Sales Floor Backstock Conflict Resolution Miscellaneous
100
Final Write Up
What is the third level of the chain of discipline?
100
Test Item SKU
What is the SKU that should never be used?
100
Varies
What is the proper way to fill out a bin label?
100
Varies
You get off on the wrong foot with a new coworker. They ask you for help with a customer but you cannot lend a hand because you are busy working on a project with a deadline. There has been tension between you two ever since and now you need their help on a project, but they aren't being very responsive. What do you do?
100
2- Ollie (Bird) and Ernie (Ern-Dog)
How many babies does Jack have and what are their names?
200
30 minutes
If your shift is 8 hours, how long would your lunch break be?
200
Varies
What is the protocol for if you are asked to do an interview for a news station or newspaper?
200
Leave it neat and leave a detailed list for the next person.
What should you do if you cannot finish a project?
200
Varies
Person A and Person B work together on most of their shifts. Person A has been working here for 2 years while Person B just started. From the first day, Person A and B have not gotten along because of personality differences and they constantly talk about each other to other coworkers. Pretend that you are either Person A or Person B. How would you resolve this conflict?
200
Candy! And I absolutely hate sprinkles of all kinds.
What is Tia's biggest weakness when it comes to snacks? - Devon is not allowed to participate in this question and must temporarily leave his group.
I'll personally give you a high five if you can tell me what specific item related to this question that I absolutely hate.
300
Black or khaki pants or shorts depending on weather
What are the approved bottoms for events as mentioned in the store dress code?
300
Sizing, restocking, and remerchandising
What should you work on when there are no available projects?
300
Varies
Ex. I really need to print out a 2 page paper for a class coming up and I don't have time to get to the library. The easiest option would be to print it at work. What should I do?
300
Varies
One of your coworkers has heard some gossip about another coworker and wants to tell you all about it. However, you don't want to become involved in other people's drama. How do you tell your coworker not to talk to you about drama in an effective, but respectful way?
300
Sydney- Saul Garza
Tia- Mo Hampton
Who is Sydney's and Tia's LSU baseball crush? (Its not the same person)
400
Varies
How do you find the Fanatics Employee Playbook online?
400
2
How many boxes of product are allowed on the sales floor at any given time?
400
Jack, Tia, Sydney, Chloe
What people are allowed to do product receivings?
400
Varies
A supervisor or manager confronts you about leaving a huge mess in view of the customers. This is not the first time that you've been pulled aside for this infraction. What do you say and what steps do you take to ensure that this ceases to be an issue?
400
Roxy
What is Chloe's dog's name?
500
Management steps in and the chain of discipline is put into effect.
What happens if conflicts cannot be quickly and effectively resolves between the parties involved?
500
Greet, Ask, Make, Execute
What does the acronym GAME stand for?
500
Varies
Give a detailed example of when product is allowed to be put down prep.
500
Varies
You answer the phone at work and on the other line is an aggravated customer. You are trying to assist them as well as you can, but they are just getting more and more aggravated. The begin to make mildly rude and/or passive aggressive remarks about your performance. How do you handle this?
500
Sydney- Styrofoam
Chloe- Cardboard
Tia- Plastic
What material does Sydney, Chloe, and Tia each hate? (different answer for each)






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