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100 What is1. Which of these is not a Shipping Service? a. Priority Mail Express b. Priority Mail c. First Class Mail d. Parcel Return Service c. First Class Mail	100 What is not part of the Anonymous Mail description? a. Mail pieces weighing over 13 oz. b. Not accepted by an employee at a retail service counter c. Plain brown packaging d. Bearing only stamps as postage c. Plain brown packaging	100 What is GIST stands for a. Get, Involved, Soon, Together b. Great, Inquisitive, Super, Tough c. Good, Insightful, Supplied, Tested d. Greet, Inquire, Suggest, Thank d. Greet, Inquire, Suggest, Thank	100 What is The maximum weight a parcel may be sent as First Class Parcel is? a. 15 oz. b. 13 oz. c. 10 oz. d. 1 lb. b. 13 oz.
200 What is2. Which of these is not a Mailing Service? a. Periodicals b. International Mail c. Marketing Mail d. Package Services B. International Mail	200 What is the difference between Mailing Services and Shipping Services? a. We compete in both areas in different ways b. We compete in Mailing Services, not in Shipping Services c. We compete in Shipping Services, not in Mailing Services d. We don’t compete in either service c. We compete in Shipping services, not in Mailing services	200 What is Minimum dimensions of a letter mail piece is? a. 4 ¼” x 6” b. 3 ½” x 5” c. 2” x 4” d. 1” x 1” b. 3 1/2 x 5"
300 What is Which of these is not a Directive? a. Domestic Mail Manual (DMM) b. Postal Bulletin c. Administrative Support Manual (ASM) d. Privacy Act D. Privacy Act	300 What are the two types of communication a. Talking and Listening b. Verbal and Non-verbal c. Attending and Assisting d. Speaking and Hearing b. Verbal and Non Verbal	300 What is The longest measurement on a mail piece is always the? a. Height b. Weight c. Length d. Girth c. Length
400 What is Which of these is not a type of HAZMAT? a. Flammable material b. Reactive material c. Biological material d. Wet material D. Wet Material	400 What is Debit cards may be used as form of payment for products and services except: a. P.O. Boxes b. Passport fees remitted to the Department of State c. Money Orders d. All of the above b. Passport fees remitted to the Dept. of State	400 Which of these is not a Processing Category? a. Irregular Parcels b. Periodicals c. Letters d. Flats b. Periodicals
500 What is The PACT Act of 2009 stands for? a. Provide All Cigars Tracking b. Prevent All Cigarette Trafficking c. Prevent All Cigarettes Together d. Promote All Carcinogenic Talk b. Prevent all Cigarette Trafficking	500 What is A successful sales transaction is one in which you and the customer a. Don’t get into an argument b. Make an informed, mutually beneficial decision c. Are done in under 5 minutes d. Become friends forever b. make an informed, mutually beneficial decision	500 What is How many Processing Categories are there? a. 5 b. 10 c. 2 d. 8 a. 5