What is Which of these is not a Shipping Service?
a. Priority Mail Express b. Priority Mail c. First Class Mail d. Parcel Return Service
c. First Class Mail
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What is not part of the Anonymous Mail description? a. Mail pieces weighing over 13 oz. b. Not accepted by an employee at a retail service counter c. Plain brown packaging d. Bearing only stamps as postage
c. plain brown Package
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GIST stands for
a. Get, Involved, Soon, Together b. Great, Inquisitive, Super, Tough c. Good, Insightful, Supplied, Tested d. Greet, Inquire, Suggest, Thank
d. Greet, Inquire, Suggest, Thank
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2. Which of these is not a Mailing Service?
a. Periodicals b. International Mail c. Marketing Mail d. Package Services
b. International Mail
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What is the difference between Mailing Services and Shipping Services?
a. We compete in both areas in different ways b. We compete in Mailing Services, not in Shipping Services c. We compete in Shipping Services, not in Mailing Services d. We don’t compete in either service
c. we compete in Shipping services, not in Mailing services
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Minimum dimensions of a letter mail piece is?
a. 4 ¼” x 6” b. 3 ½” x 5” c. 2” x 4” d. 1” x 1”
b. 3 1/2" x 5"
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Which of these is not a Directive?
a. Domestic Mail Manual (DMM) b. Postal Bulletin c. Administrative Support Manual (ASM) d. Privacy Act
d. Privacy Act
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What are the two types of communication
a. Talking and Listening b. Verbal and Non-verbal c. Attending and Assisting d. Speaking and Hearing
b. verbal and non verbal
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The longest measurement on a mail piece is always the?
a. Height b. Weight c. Length d. Girth
c. Length
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What is Which of these is not a type of HAZMAT?
a. Flammable material b. Reactive material c. Biological material d. Wet material
d. Wet material
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Debit cards may be used as form of payment for products and services except:
a. P.O. Boxes b. Passport fees remitted to the Department of State c. Money Orders d. All of the above
b. Passport fees remitted to the Department of state
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Which of these is not a Processing Category?
a. Irregular Parcels b. Periodicals c. Letters d. Flats
b. periodicals
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What is The PACT Act of 2009 stands for?
a. Provide All Cigars Tracking b. Prevent All Cigarette Trafficking c. Prevent All Cigarettes Together d. Promote All Carcinogenic Talk
b. Prevent all cigarette Trafficking
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A successful sales transaction is one in which you and the customer
a. Don’t get into an argument b. Make an informed, mutually beneficial decision c. Are done in under 5 minutes d. Become friends forever
b. make a informed, mutually beneficial decision
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How many Processing Categories are there?
a. 5 b. 10 c. 2 d. 8
a. 5
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