The system/application used for processing a stop payment on a traditional account.

A stop payment remains in effect for six months

Warm transfer the customer to the CIC via the ______

The regulation that protects customers who perform transactions electronically

The department an ambassador calls when processing a stop payment on an ACH payment.

Verbal stop payments made via phone should still be accepted in the branch

If the merchant has not debited from the account via ACH in the past, complete the ACH stop payment process in _____

Two resources that can be used to help ambassadors understand how to process a stop payment

The system/application used to process a stop payment when the customer has set up a recurring withdrawal using self service

Checks that are issued by the customer in the form of a paper check may be presented to the bank as an ACH transaction

If the customer does not have time to file the dispute, or chooses to file on their own via phone or online, provide the customer with the _______

The system used to process a stop payment on ACH payments with no prior merchant debits in the account history.

The system/application used for processing a stop payment on a digital first account

Stop payments may be canceled once processed

If the merchant has debited from the account via ACH in the past, the Claims Intake Center (CIC) will place the ______ on the account

Recurring debit card transaction stop payments processed by ______

The two systems used to stop payment on a range of checks

Stop payments can be placed on On-us checks and CD interest checks

When processing a stop payment in Touchpoint, TPSS will ______ debit the customer's account for the stop payment fee

True or False: ACH Payments where the merchant has debited from the account before are processed through CIC