F KEY FUNCTIONS PREPI GROUPINGS CONNECZ SCREENS SPLIT, BUMP, STRAND, OR LINK?
100
What is F1?
The "Letter Writing" screen can be found by selecting this Function Key.
100
What is Status 14?
A canceled policy at the policyholder’s request is depicted as what status on the HP screen?
100
What is Rate Indicator "
A rate indicator not eligible for rating BUT could also be insured(outside of State Farm) & in the current household.
100
What is F16 or (Shift+F4)
Escape Key for groupings?
100
What is a Split?
A Divorce, Separation, or a "Household Note" (HN) stating a _____ is needed in the household.
200
What is F12?
The "PMR & PMR Sub-screen" can be found by selecting this Function Key.
200
What is the "C.A.R Coding Format"?
If the application is a response to a follow-up request for information, what coding format would you use to format the subject line of your email to follow-up?
200
What is "Send a A-1514/Undisclosed Driver Macro"
An active fire policy with a named insured NOT listed within the household, BUT the fire policy has an address match.... what are your next steps?
200
What is "Enterprise Auto Client View"
What does ECVC stand for?
200
What is a SPLIT?
All named insureds are not included on the active auto policy,
OR
All named insureds are not included on the inactive fire policy... strand, bump, split or link?
300
What is F16 OR (Shift+F4)?
The " Household Profile" screen can be found by selecting this Function Key.
300
What is Rate Indicator "E"
A(n) _____in the status code represents an extended due date on the policy. What is the rate indicator?
300
What are "M Records"?
The first letter of an active auto policy appears as _____, indicating it will be treated as an INACTIVE POLICY is called what?
300
What is Rate Indicator "A"?
Someone who is not a full-time resident of the household/group BUT is expected to have future exposure to the vehicle or operating the vehicle will display what rate indicator?
300
What is a PC BUMP?
A House Hold listed as "DO NOT SHARE", a ____ is the only way to move a policy in/out of that HH to avoid sending ECP Ticket.
400
What is F24?
The "EOT/SOT" screen can be found by selecting this Function Key.
400
What is the "Complex Folder"?
If there is a duplicate application and payment is NOT attached you would follow the steps as such:
○ Create PN that app is dup
○ Put alias/initials and policy number in Policy Note
○ on subject line of email put policy number and state code
§ (03 for az, 06 for co, etc)
○ Move to____________? What folder do you move it to?
400
What is a "MCD" or "Multi-Car Discount"?
The 3rd position on the Class code of a vehicle displays the discount code as a "3,5, or a 7". What is this indicating?
400
What is "G876 - ONE OR BOTH CLIENTS HAVE OR HAVE HAD A B/N RATE INDICATOR"?
There is also an online validation error if you attempt to link a client across DIFFERENT households who has a __ or__ rate indicator. If you attempt to link them, you will receive what message...?
400
What is or When to "LINK"?
One OR multiple policies in a HH that meets the job aid requirements and could fit in another HH (would possibly be better suited in another HH)?
500
What is F8?
The "Client Search Screen" is found by selecting this Function Key.
500
What is a "State to State" Transfer?
A frustrating application that could possibly reveal a duplicate possible match, which would also require processing a manual entry.
500
What is the "HD" OR "Household Clients" screen?
N "Act", C in the "Next" field
THEN
N "Act", Client # in the "Client" field.
Bringing a client back from the graveyard
What screen would you access it from and what process?
____"Act" field, ___ in the "Next" field
THEN
____ "Act" field, _______ "Client" field?
fill in the blanks.
500
What is the "GGH" screen?
If Someone is unable to find any elect items or a DANA date in the HH or HP screen, what would be the next best screen to access for help?
500
What is a "STRAND" or to "STRAND" a policy.
P&C Groupings Definition Job Aid
requirements say to REMOVE a policy from a household, however there is not another household that it belongs in.... what do we do next?






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