F KEY FUNCTIONS | PREPI | GROUPINGS | CONNECZ SCREENS | SPLIT, BUMP, STRAND, OR LINK? |
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What is F1?
The "Letter Writing" screen can be found by selecting this Function Key.
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What is Status 14?
A canceled policy at the policyholder’s request is depicted as what status on the HP screen?
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What is Rate Indicator "
A rate indicator not eligible for rating BUT could also be insured(outside of State Farm) & in the current household.
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What is F16 or (Shift+F4)
Escape Key for groupings?
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What is a Split?
A Divorce, Separation, or a "Household Note" (HN) stating a _____ is needed in the household.
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What is F12?
The "PMR & PMR Sub-screen" can be found by selecting this Function Key.
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What is the "C.A.R Coding Format"?
If the application is a response to a follow-up request for information, what coding format would you use to format the subject line of your email to follow-up?
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What is "Send a A-1514/Undisclosed Driver Macro"
An active fire policy with a named insured NOT listed within the household, BUT the fire policy has an address match.... what are your next steps?
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What is "Enterprise Auto Client View"
What does ECVC stand for?
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What is a SPLIT?
All named insureds are not included on the active auto policy,
OR All named insureds are not included on the inactive fire policy... strand, bump, split or link? |
What is F16 OR (Shift+F4)?
The " Household Profile" screen can be found by selecting this Function Key.
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What is Rate Indicator "E"
A(n) _____in the status code represents an extended due date on the policy. What is the rate indicator?
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What are "M Records"?
The first letter of an active auto policy appears as _____, indicating it will be treated as an INACTIVE POLICY is called what?
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What is Rate Indicator "A"?
Someone who is not a full-time resident of the household/group BUT is expected to have future exposure to the vehicle or operating the vehicle will display what rate indicator?
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What is a PC BUMP?
A House Hold listed as "DO NOT SHARE", a ____ is the only way to move a policy in/out of that HH to avoid sending ECP Ticket.
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What is F24?
The "EOT/SOT" screen can be found by selecting this Function Key.
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What is the "Complex Folder"?
If there is a duplicate application and payment is NOT attached you would follow the steps as such:
○ Create PN that app is dup ○ Put alias/initials and policy number in Policy Note ○ on subject line of email put policy number and state code § (03 for az, 06 for co, etc) ○ Move to____________? What folder do you move it to? |
What is a "MCD" or "Multi-Car Discount"?
The 3rd position on the Class code of a vehicle displays the discount code as a "3,5, or a 7". What is this indicating?
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What is "G876 - ONE OR BOTH CLIENTS HAVE OR HAVE HAD A B/N RATE INDICATOR"?
There is also an online validation error if you attempt to link a client across DIFFERENT households who has a __ or__ rate indicator. If you attempt to link them, you will receive what message...?
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What is or When to "LINK"?
One OR multiple policies in a HH that meets the job aid requirements and could fit in another HH (would possibly be better suited in another HH)?
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What is F8?
The "Client Search Screen" is found by selecting this Function Key.
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What is a "State to State" Transfer?
A frustrating application that could possibly reveal a duplicate possible match, which would also require processing a manual entry.
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What is the "HD" OR "Household Clients" screen?
N "Act", C in the "Next" field THEN N "Act", Client # in the "Client" field.
Bringing a client back from the graveyard
What screen would you access it from and what process? ____"Act" field, ___ in the "Next" field THEN ____ "Act" field, _______ "Client" field? fill in the blanks. |
What is the "GGH" screen?
If Someone is unable to find any elect items or a DANA date in the HH or HP screen, what would be the next best screen to access for help?
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What is a "STRAND" or to "STRAND" a policy.
P&C Groupings Definition Job Aid
requirements say to REMOVE a policy from a household, however there is not another household that it belongs in.... what do we do next? |