Tracking number, Order number, Phone number, Address, Name

In the Extranet this tab that allows us to print pick lists.

The " Filter" used to see routes that are running tomorrow

Wrapping your calls when you are not in Cisco

Warm & Friendly Greeting, Verification, Personalization, Power Statement

The "gear" under product information

Tool (s) to show us where the PO has been, location scans, scheduling history, carton count, Person on the order, etc.

Column we use to tell customers when a driver should arrive at their home, ETA

You move the PO to this "state" when you find damages/defects.

The percentage of how closely you are following your schedule.

When the product is listed (highlighted) in red/pink on the order page.

The tool in the extranet to reschedule.

The GPS tracking that allow us to follow where the truck is going or has been

Step by step instruction for taskBee is here.

Close & Confirm Satisfaction, Create Customer Loyalty

This is when the PO number has a dash in it (-R-)

The "state" that includes POs leaving a warehouse- liquidation, returns, and disposals

The column that shows you the PO or CS #

I can schedule things when they are in this "state".

System that customers can use to track their delivery live.

The option that allows you to set up: Dock Searches, Scheduling Inquiries, Supplier Ops, etc.

The tab that allows us to set up a storage requests

When using Ctrl + S, it does this

You put this ticket in when you discover there is no tracking available

The percentage of time that you are in ready and available to take calls.