| Billing | Systems | Random |
|---|---|---|
|
What system do we use to take payments?
SLP
|
What system do we use for billing?
SLP
|
What is variable 5 for?
Reference number for an already open sr by the ivr system
|
|
What day are all bills due on?
Last day of the month
|
What system do we go to after dashboard to view members policies?
RPI
|
What program do we do campaign engagement in?
Dashboard
|
|
What address is located in SLP?
Billing
|
What two systems do we have to look up information that we do not know?
Bluesource and Procedure Flow
|
What does HCSC stand for
Health Care Service Corporation
|
|
What is the grace period for on exchange?
3 months
|
What system do we look up group policies or policies that we cannot find in any other system?
Member Profile/MP Launch/MPUI
|
What is the application period?
30 days
|
|
What is the grace period for off exchange
31 days grace 29 days reinstatement
|
What system do we use to send out a member id card in an email to a member?
CA Portal
|
What is emc used for?
on/off exchange applications/changes
|
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