Foundations | Signals and Identification | Decision an Action | Comunication and More | Bonus Round |
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200 Hours
A Trust and Community Support Specialist requires what amount of training hours to be able to preform independently?
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Personally identifiable information
What does PII stand for?
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Request more information
What do you do if you don't have enough information to make a decision.
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Internal communications are for Airbnb staff.
What are internal communications?
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California
Which is the most populous U.S. state?
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Belong anywhere
We have Community Standards because we are creating a world where everyone can truly ______ ________..
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They display information left either by Trust and Community Support agent or by the system.
What are admin Flags?
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Macros are pre-drafted email templates
What are Macros?
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Nova.
Internal tool platform that houses all user ticket, phone, and messaging Interactions.
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97.
What is the largest two digit prime number?
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True
True or False. All users must agree to the Terms of Service before creating an account.
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Redacted
What do we call ghostings that have been reversed?
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Profile photo, Offline/Online ID, Utility Bill
Name 3 types of information we may ask for when RAVing.
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Tickets, Email, or Slack
Users can contact us through numerous communication channels. Name the channels they are able to contact us on.
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Lima
What is the capital city of Peru?
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Community Standards
Safety, Security, Fairness, Authenticity, and Reliability are components of what?
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Static
This type of ghost flag affects only the primarily ghosted user.
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Education
The action we take to notify a user to refrain from a specific type of non malicious behavior.
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Correct.
Name 5 characteristics that fall under the Born Bad Brazilian High Value Host Guest Chargeback
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Jennifer Lawrence.
Which actress plays Katniss Everdeen in the Hunger Games movies?
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Brand, E-User, Property, Person.
Name the 4 risk tiers.
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Activity Log
A tool that tracks an individual user's data like login sessions, location, IP addresses, device ids, and browser language as they use airbnb.
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False (Secure Account)
True or False. Removal is the type of action we take when we want to ensure that only the true account owner has access to an account.
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Brian Chesky. Nathan Blecharczyk. Joe Gebbia
Who founded Airbnb?
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Favorite color is purple, I am 27, I have 2 kids
At the beginning of training during the Ice Breaker game, what were my 2 truths and 1 Lie?
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