3 Month Program
must be at least 31 Days Past Due
The customer MUST make the first payment at the time of the call before they can be enrolled into the program.

This call may be monitored or recorded for quality assurance purposes.

Make an payment

tsys page to see general information such as name,dob,address etc

For future collection relation servicing, we would like to obtain your consent to call your cell phone number using an autodialing system. Do you provide your consent?

12 Month Program
Must Be approved by Specialty Team

This communication is an attempt to collect a debt and any information obtained will be used for that purpose.

The Main System For documenting Notes.

tsys page to see if customer is on Ebills or paper statements

This call is being disconnected because of the inability to work productively together and a call will be returned to you at a later date"  

60 Month Program
Must Be approved by Specialty Team

Account Number, Date Of Birth, Full SSN, Address and Full Name.

To look for deeper information, also know as Secondary System

Tsys page to waive late fee

Send to S91 when rpc state wrong number

Agent Approval or Manager Approval
Lump Sum Payment or 3 Equal Payments
% offered

Thank You For Calling TD Bank. Have A Great Day!
or Thank You For Choosing TD Bank.

To make an call outbound or to get an inbound call

Tsys Page to add notes

3rd party company such as DMSP

$0 Minimum Payment For 3 months
Interest rate will accrue
We still report to credit bureau
3 months late fee waive

Thank you For Calling TD Bank Can I Have Your Full SSN Or Account number?

To see Shift Schedule. Breaks or Lunches

Tsys Page to see charges or statements

A person who is authorize to speak on account if not the customer