| Vet health care team and practices | Ethics and Laws | Hazards | Front office procedures | Miscellaneous |
|---|---|---|---|---|
|
Groomers
Which team member are the first to recognize abnormalities that should be further investigated by a veterinarian?
|
Occupational Safety Health Administration
What does OSHA stand for?
|
Lead aprons, lead gloves, thyroid collars
List PPE for radiation safety
|
3
What is the maximum amount of times you should allow the phone to ring in Veterinary practice before it is answered?
|
Livestock
In the 1800s and 1900s, most veterinarians were involved with the treatment of what?
|
|
Physical restraint, laboratory skills, patient care, client service
Veterinary assistants must excel at (4 things)
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DEA (Drug Enforcement Administration)
Controlled substances are regulated by
|
Concentrate to water
When mixing chemicals you should always add [ ] to [ ].
|
NEVER
When is it appropriate not to greet a client as they walk into your practice?
|
Lyon, France
The first veterinary college was founded in...
|
|
Reception and exam rooms
Laboratory, pharmacy, and treatment areas Kennel wards and storage areas
What does the front area, middle area, and back area refer to?
|
Laws the ensure the quality of vet service to patients
Laws that provide a non-hostile and safe environment for employees, clients, and the public
Laws are divided into 2 groups. What are they?
|
Scavenging System
What is this system called that captures excess gases directly at the source and transport them to a safe exhaust port, usually outside the building.
|
volume, tone, quality, rate
What are the 4 components of the human voice?
|
American Animal Hospital Association
What does AAHA stand for?
|
|
To provide excellent medical care to patients and outstanding customer service to clients
What is the goal of every veterinary health care team?
|
EEO (Equal Employment Opportunity)
Firing an individual for discriminatory reasons constitutes a violation of the federal or state ... laws.
|
Fire is spreading beyond area
Fire can block escape route Unsure of proper use of extinguisher Doubt extinguisher is designed for type of fire
The National Fire Protection Association recommends that you never attempt to fight a fire if any of the following conditions apply:
|
Client's name, contact information, patient's name, species, breed, gender, age, vaccine information (manufacturer, expiration date, lot number and tag number)
What does the rabies certificate must include?
|
Dosimetry badge
This badge must always be worn during radiographic procedures to measure any scatter radiation.
|
|
Practice Managers
Which health care team is responsible in developing sales strategies to increase revenue?
|
Board of Veterinary Medical Examiners
This is made up of a combination of veterinary professionals that are responsible for interpreting the law and the standards of care offered to veterinary practices.
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Salmonella
What kind of bacterial infections can you be exposed to if handling reptiles?
|
Driver's license or picture ID
All credit card and check transactions should be verified with what?
|
Consultation rooms
Which area in the vet practice involves euthanasia and discussion with a vet?
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