| Drive Thru | Miscellaneous | Service | Food Safety | CEV |
|---|---|---|---|---|
|
Order End/Present End
What does OEPE stand for?
|
Richard and Maurice
What are the names of the McDonald's brothers?
|
Ask Ask Tell
What does AAT stand for?
|
50 PPM
What is the correct sanitizer solution concentration for the towel buckets?
|
Vomiting, diarrhea, and jaundice
What are the symptoms of when an employee cannot work?
|
|
10%
What is the minimum parked car percent target?
|
Grimace
Which McDonald's character originally had 4 arms?
|
-Greeting the customer
-Table touching -Table service -Fairwell
What are the 4 responsibilities of a Guest Experience Leader?
|
175-190 degrees
What is the quality temperature range for cooked 4:1 fresh beef?
|
4
How many points do you lose by not having a GEL?
|
|
8%
What is our DT sales increase percent target?
|
San Bernardino, CA
Where was the first McDonald's restaurant located?
|
70%
What is your VOICE target?
|
At or above 155 degrees
What is the minimum internal temperature for cooked round eggs?
|
7-10AM Breakfast
11-2PM Lunch 5-7PM Dinner
During what hours are CEV's conducted?
|
|
1975
In what year did McDonald's open their first Drive Thru?
|
French fries
What is McDonald's best selling item?
|
Bacon cheesy fries
Donut sticks Bacon event
Name two out of the three new promotional items
|
3 hours
What is the maximum holding time for pies?
|
90 seconds or less (5pts of CEV)
What is the total customer service time at the front counter?
|
|
120 seconds
What is the organizations OEPE target for peak periods?
|
Speedy
What was the original McDonald's mascot?
|
6 POINTS!
How many points do you lose during a CEV if an employee is not polite/ friendly?
|
110 or higher
What is the hot water temperature requirement for the back sink?
|
Begins when wheels stop as the third car behind the order point and ends when you arrive at the order point
What is the timing procedure line time I'm the Drive Thru during a CEV?
|
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