Is a way of life. It is the knowledge, beliefs, and values of an ethnic or religious group, nationality group, or social group. Culture guides the groups' thoughts, decisions, and actions. The customs of each culture are learned and passed from one generation to another

It is the power of belief that causes things to happen in our lives. Most people define beliefs as inward convictions, a feeling of certainty about what something means. They are what you hold dear and are rooted deeply within. A belief is both mental and emotional

1.Genuine interest in others
2.Self-Reflection
3.Ability to Listen – On Multiple Levels
4.Accessibility & Authenticity
5.Flexibility
6.Sense of Humor

Diversity is variety. It is the human qualities that are different from our own and the groups to which we belong but are present in other individuals and groups

a person's principles or standards of behavior; one's judgment of what is important in life.
the regard that something is held to deserve; the importance, worth, or usefulness of something.

To openly acknowledge any differences

Culture determines what is acceptable or unacceptable, important or unimportant, right or wrong, workable or unworkable. It encompasses all learned and shared, explicit or tacit, assumptions, beliefs, knowledge, norms, and values, as well as attitudes, behavior, dress, and language.

values represent our aims, desires, and goals. They are usually abstract, and are further defined by criteria. Beliefs are judgments that connect our values and criteria to our experiences. They give our experiences meaning, and provide context for our values.

An understanding of the client’s worldview and the recognition of a counselor’s own cultural values and bias.

Family Hierarchy
Family Relational patterns
Bias and Beliefs
Non-verbal and verbal communication

Refers to sets of guiding principles, developed to increase the ability of mental health providers, agencies, or systems to meet the needs of diverse communities, including racial and ethnic minorities

use of body language, eye contact, open ended questions ..