| Z Networks General Knowledge | Z Networks Client Industry Knowledge | Z Networks Client Software | Cybersecurity | Z Networks Plans | 
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					  What is Marysville?					 
					
					 This city is where our company headquarters is located. 
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					  What is financial?					 
					
					 The SEC and FINRA regulate this Z Networks' client industry. 
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					  What is Outlook?					 
					
					 This is a common email program run by Microsoft 
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					  What is antivirus software?					 
					
					 This is generic software term refers to the most common software that stops computer viruses. 
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					  What is onboarding?					 
					
					 Before the contract start date, we do this piece of work for free, as an upfront investment in our business relationship. 
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					  What is Information Technology?					 
					
					 This is what the acronym I.T. stands for. 
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					  What is Executive Director?					 
					
					 For non-profits, this official title is the equivalent of "CEO." 
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					  What is Office 365/Microsoft 365?					 
					
					 This is a suite of Microsoft programs hosted entirely in the cloud. 
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					  What is ransomware?					 
					
					 This type of malware encrypts the victims' data so that they cannot use it unless they pay for a decryption key. 
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					  What is 24/7/365?					 
					
					 Z Networks Technicians have this level of availability for any client in a monthly plan. 
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					  What are computer and server counts?					 
					
					 Our most popular monthly plans are based on this. 
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					  What is AEC?					 
					
					 This 3-letter acronym is for the industry that comprises Z Networks' largest proportion of clients. 
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					  What is AutoCAD?					 
					
					 Architects use this popular piece of software most frequently. 
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					  What is phishing?					 
					
					 This type of attack occurs through email links or attachments. 
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					  What are all-purpose IT hours?					 
					
					 Z Networks Plans come with this type of hours that can be used to cover anything 
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					  What is the Shock and Awe box?					 
					
					 This is the name of the box of Z Networks goodies and documents that goes out to some of our prospects. 
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					  What is Medical/Healthcare?					 
					
					 This is the only industry where it is acceptable to set up an appointment with an Office Manager right off the bat. 
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					  What is Electronic Medical Records?					 
					
					 What does EMR stand for? 
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					  What is K-A-R-B-O-N?					 
					
					 This is how you spell Z Networks' own special cloud backup product. 
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					  What are WA, OR, CA, and NV?					 
					
					 These are all of the states with technicians in them currently. 
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					  What is attitude?					 
					
					 Alex has said this is 90% of the appointment setting job. 
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					  What is H-I-P-A-A?					 
					
					 These 5 letters represent special compliance requirements that our healthcare clients must follow. 
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					  What is Windows 10?					 
					
					 This is the latest version of Microsoft's operating system for computers. 
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					  What is RAID (Redundant Array of Independent Disks)?					 
					
					 This 4 letter acronym refers to a method of stringing multiple hard drives together in a special configuration, to stop downtime from occurring if something happens to one 
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					  What are monthly technician visits on-site, monthly IT coordinator calls, and our remote monitoring software?					 
					
					 After a contract begins, these are the 3 main things that make Proactive Plans proactive. 
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